The Company is seeking an Executive Director for a Merchant Services Relationship Manager role. The successful candidate will be responsible for leading and growing a team that supports complex merchant relationships. This includes coaching relationship managers, shaping client strategy, and driving measurable outcomes in a fast-paced environment. The role involves setting clear performance expectations, overseeing team portfolio management, and fostering collaboration both within the team and with partner groups. The Executive Director will also be expected to support the team in complex negotiations, contribute to strategic direction, and champion process improvements and new product offerings. Applicants must have a minimum of 8 years' experience in relationship management or sales, with a focus on contract negotiation and team leadership. The role requires a proven track record in leading, developing, and motivating teams, as well as strong strategic thinking and execution skills. In-depth knowledge of payment processing, acquiring, and/or merchant services is essential, as is proficiency in common business software. The ideal candidate will have exceptional communication skills, strong time-management abilities, and active engagement in recognized payments and treasury industry associations. A Master of Business Administration (MBA) and expertise in specialized industries such as financial institutions and financial technology are preferred.

Hiring Company

JPMorgan Chase & Co.