The Company is seeking an Executive Director for APAC Payments Client Onboarding and Transformation. The successful candidate will be responsible for leading a high-impact onboarding and implementation organization, with a focus on transforming the client onboarding process to be faster, simpler, and safer. This role requires a leader who can drive process and digital change to enhance the client experience at scale, while maintaining a strong risk discipline. The Executive Director will partner with various internal teams to remove friction and strengthen outcomes, and will be expected to balance daily delivery excellence with a clear transformation roadmap. Applicants must have a Bachelor's degree, at least 10 years' of experience in leading transformation and complex service delivery, and a minimum of 5 years' of people leadership experience. The role demands a proven track record in delivering material transformation with measurable outcomes, as well as the ability to balance business-as-usual delivery with strategic change. Strong risk and control mindset, client and stakeholder management skills, and data and technology literacy are essential. Preferred qualifications include experience in onboarding and implementing payments or related treasury solutions, familiarity with process improvement methodologies, and a background in designing governance and controls for consistency at scale. The ideal candidate will be adept at leading cross-functional initiatives and influencing stakeholders without direct authority.

Hiring Company

JPMorgan Chase & Co.