Vice President of Experience
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Vice President of Experience
About the Role
Remote (anywhere in Canada)(Canada)
;Remote (anywhere in United States)(United States)
The Company is seeking a VP of Experience to lead the evolution of its Experience function, with a focus on driving the strategic and commercial aspects of experience design and product management. The successful candidate will be responsible for team leadership and development, AI and process transformation, excellence and innovation, business outcomes, and thought leadership. This role demands a seasoned professional with over 12 years' experience in UX, product, or experience design, and a proven track record of practice transformation and leading large-scale projects. The VP of Experience will be at the forefront of the company's ACx vision, championing the role of agentic AI in the industry and ensuring that the Experience function is a key driver of the company's strategic direction. Key responsibilities for the VP of Experience include building and leading a high-performance team, instilling a culture of craftsmanship and innovation, and driving the adoption of AI and automated processes. The role also involves setting and achieving aggressive commercial targets, owning the Experience function's budget, and actively contributing to business development. The ideal candidate will have a strong commercial and strategic acumen, with the ability to own senior client relationships and contribute to the company's thought leadership in the market. A deep understanding of technology and AI, particularly in the context of experience design and product strategy, is essential, as is a proven ability to lead teams through technology transitions and a credible, current perspective on the impact of agentic AI on the industry.
Functions:
- Product Management
- Design
- Business Development
About the Company
Innovative digital consulting firm specializing in user experience & product design
Industry
Internet
Type
Privately Held, Private Equity-backed
Age
employees
501-1000
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