The Company is seeking a Chief Technology Officer to join its newly independent, private equity-backed customer experience business. This is a pivotal role, as the CTO will be responsible for building the technology function from the ground up, with a focus on integrating human expertise, technology, and AI to address customer friction. The successful candidate will start by assessing the current technology estate and setting a platform strategy that aligns with the company's vision. Security, particularly in client infrastructure connections, and a strong push in data and AI are central to the role. The ideal candidate will have a background in leading technology through significant transitions, such as carve-outs, divestitures, or M&A, and must possess global operating experience and the ability to earn trust quickly in a dynamic, fast-paced environment. Applicants for the CTO position at the company should have a proven track record in technology leadership during periods of significant change, with a preference for those with experience in private equity-backed transformations. The role requires a strategic thinker who can shape the technology function to meet the company's ambitious goals. A hands-on approach to security and a deep understanding of data and AI are essential. The CTO will also be tasked with defining the structure, capability, and leadership of a large team, so strong leadership and team-building skills are necessary. The position is based in London and involves regular international travel. If you are a technology leader with a passion for creating innovative solutions and a desire to make a real impact in a customer-centric business, this opportunity is for you.